Contact us
Need a little help?
Whether it’s a question about your order, choosing the right piece, or looking after your jewellery, we’re here to help.
How to reach us
Send us a message and we’ll get back to you as soon as we can. If your message is about an order, include your order number if you have it.
Delivery
Questions about your order or shipping.
Returns
Need to send something back? We’ll help.
Jewellery care
Keeping your pieces looking cute.
Sensitive ears
Need help choosing the right piece?
Send us a message
Waterproof
Made for everyday wear
Tarnish-free
Ready for real life
Kind on skin
Sensitive-ear friendly
Ready to gift
Cute from the moment it arrives
Quick answers
Before you message
A few common questions that might help straight away.
How quickly will you reply?
We aim to reply as quickly as possible, usually within 1–2 working days.
Can I change or cancel my order?
Message us as soon as possible with your order number. If your order hasn’t been packed yet, we’ll do our best to help.
Is your jewellery suitable for sensitive ears?
Our pieces are designed to be kind on skin and comfortable for everyday wear.
Is the jewellery waterproof?
Our jewellery is made for everyday wear, but we recommend avoiding harsh chemicals to help keep it looking its best.