Quick wipe
Use a soft, lint-free cloth or polishing cloth to gently wipe your jewellery and bring back its shine.
Jewellery care
Made for everyday wear.
Waterproof, tarnish-free jewellery made for real life — with a little care to keep your favourite pieces looking polished.
Oh So Heidi pieces are designed for everyday wear, little gifts and repeat jewellery moments.
Care promise
Easy to wear. Easy to care for.
Our stainless steel pieces are designed to be durable, waterproof and tarnish-free, so you do not need to save them for best.
Waterproof
Tarnish-free
Everyday wear
Sensitive-ear friendly
5 year guarantee
Made for real life
You don’t need to save your jewellery for best.
Oh So Heidi jewellery is made to be worn, loved and repeated. A little care will help keep your favourite pieces looking polished for longer.
Everyday wear
Designed to handle everyday life.
Our jewellery is made for real life. You can wear selected Oh So Heidi pieces while washing your hands, getting caught in the rain, going about your day or styling them as part of your usual routine.
Water
Selected pieces are waterproof and designed to handle everyday water exposure. Dry gently afterwards where possible.
Sweat
Made for busy days, gym bags and real-life wear. Wipe gently if your pieces collect sweat or oils.
Daily wear
Wear your jewellery on repeat without worrying about saving it for special occasions.
Real life
Durable stainless steel jewellery designed for little everyday moments, gifts and first favourites.
Beauty products
Beauty products can leave residue behind.
Perfumes, sprays, moisturisers, lotions, sun cream and fake tan can build up on jewellery and may make it look dull over time. For best care, apply products first, let them dry, then put your jewellery on.
Easy rule
Last thing on. First thing off.
Cleaning instructions
A quick clean keeps the shine.
Your jewellery does not need lots of maintenance, but it may collect oils, lotion residue, fingerprints or small smudges over time.
Deeper clean
Place your jewellery in warm water with a few drops of mild dish soap for 5 to 10 minutes.
Rinse and dry
Gently clean around small details with a soft toothbrush, rinse with clean water and pat dry fully.
What to avoid
A few things to keep away.
To help protect the finish, avoid harsh chemicals, abrasive cleaning, chlorine, bleach and forcing clasps or charms.
Storage
Store it softly.
When you are not wearing your jewellery, store it safely in its pouch, box or a jewellery organiser. Try to keep pieces separate to avoid scratches, tangles and unnecessary wear.
Keep pieces separate
Especially necklaces, bracelets and charm hoops.
Use a pouch or box
Store pieces safely when they are not being worn.
Protect your charms
Keep removable charms safe so they do not scratch or get lost.
Charm hoops
Switch your charms with care.
If your jewellery includes removable charms, take care when adding, removing or switching them. Gently slide charms on and off the hoop and avoid pulling or forcing them.
Slide charms gently
Do not force hoops
Store charms safely
Switch your look carefully
5 Year Colour Guarantee
Backed by our 5 Year Colour Guarantee.
Selected Oh So Heidi pieces are backed by our 5 Year Colour Guarantee. This covers eligible jewellery against colour fading and tarnishing through normal everyday wear. If something goes wrong with the colour finish and you believe your item is covered, we’ll review it fairly and help make it right.
Care FAQs
Quick care answers.
Can I wear my jewellery every day?
Yes. Oh So Heidi jewellery is designed for everyday wear. A little care will help keep your favourite pieces looking polished for longer.
Can I wear it in the shower?
Selected Oh So Heidi pieces are waterproof and designed to handle everyday water exposure. We recommend drying them gently afterwards.
Can I wear it to the gym?
Yes, our stainless steel jewellery is made for real life and everyday wear. Wipe your pieces gently if they collect sweat, oils or residue.
Can I wear perfume or lotion with it?
Yes, but for best care we recommend applying perfume, lotions, moisturiser, sun cream and fake tan first, letting them dry, then putting your jewellery on.
How do I clean it?
Use a soft cloth for a quick wipe. For a deeper clean, use warm water with a few drops of mild dish soap, gently clean with a soft toothbrush, rinse and dry fully.
Need help?
Still unsure?
If you have a question about caring for your jewellery, or you think something is not quite right, email us with your order number and clear photos.
Email us